PRIVACY POLICY

Caanta Market

Effective Date: 14 December 2025

This Privacy Policy explains how personal data is collected, used, stored, disclosed, and protected when you access or use caanta.com (the “Website”) and the services provided through it (the “Service”).

Caanta is an online store operated by Davors Facilities Management Services Limited, a company registered under the laws of the Republic of Ghana. This Privacy Policy is issued in compliance with the Data Protection Act, 2012 (Act 843).

1. ACCEPTANCE OF THIS PRIVACY POLICY

By accessing or using this website, you confirm that:

• You have read, understood, and agreed to this Privacy Policy; and
• You are at least 16 years of age, or you have obtained the consent of a parent or legal guardian.

If you do not agree to this Privacy Policy, you must discontinue use of the website. You may request deletion of your personal data by contacting us at info@caanta.com.

2. DATA CONTROLLER

For the purposes of the Data Protection Act, 2012 (Act 843):

Caanta is the Data Controller responsible for the processing of personal data collected through this website.

3. PERSONAL DATA WE COLLECT

3.1 Personal Data You Provide Voluntarily

When you register, submit forms, post content, or otherwise interact with the website, we may collect personal data including:

• First and last name
• Email address
• Phone number
• Account and profile information
• Any additional information you choose to provide

Certain website features may be unavailable if required information is not provided.

If you choose to publish content or listings on the website, you acknowledge that any personal data you include may become publicly visible. You are advised to avoid sharing sensitive personal information.

3.2 Personal Data Collected Automatically

When you use the website, we may automatically collect technical and usage information, including:

• IP address
• Browser type and version
• Device and operating system information
• Language and location settings
• Website usage and interaction data
• Referral sources

Cookies and similar technologies may be used to enhance functionality, security, and user experience.

4. DATA PROTECTION PRINCIPLES

We process personal data in accordance with the principles set out under the Data Protection Act, 2012 (Act 843). Personal data is:

• Processed lawfully, fairly, and transparently
• Collected for specified, explicit, and legitimate purposes
• Adequate, relevant, and not excessive
• Accurate and kept up to date
• Retained only for as long as necessary
• Protected against unauthorized access, loss, misuse, or disclosure

5. PURPOSES FOR PROCESSING PERSONAL DATA

We process personal data for the following purposes:

• To operate and manage the website
• To create and maintain user accounts
• To provide customer support and respond to inquiries
• To communicate website-related notices and updates
• To improve website performance, content, and security
• To prevent fraud, abuse, or unauthorized access
• To enforce our Terms and Conditions
• To comply with legal and regulatory obligations

6. LEGAL BASIS FOR PROCESSING

We process personal data based on one or more of the following legal grounds:

• The data subject’s consent
• Performance of a contract
• Legitimate interests pursued by Caanta
• Compliance with legal obligations

7. SHARING OF PERSONAL DATA

We may disclose personal data only where necessary and lawful, including to:

• Website hosting and technical service providers
• Payment or transaction service providers (where applicable)
• Legal, regulatory, or law enforcement authorities when required by law

All third parties are required to maintain appropriate confidentiality and data protection standards.

8. DATA SUBJECT RIGHTS

In accordance with the Data Protection Act, 2012 (Act 843), you have the right to:

• Request access to your personal data
• Request correction or rectification of inaccurate data
• Request deletion of personal data, where legally permissible
• Object to the processing of your personal data
• Request restriction of processing

Requests may be submitted to info@caanta.com, and we will respond within a reasonable time.

9. DATA BREACH RESPONSE

In the event of a personal data breach that may pose a risk to users, we will take appropriate remedial measures and notify affected individuals and relevant authorities where required by law.

10. AGE RESTRICTION

This website is not intended for persons under 16 years of age.
If you believe that a minor has provided personal data without consent, please contact us immediately at info@caanta.com.

11. INTERNATIONAL DATA TRANSFERS

Where personal data is transferred or stored outside Ghana, such transfers will be subject to appropriate safeguards in accordance with the Data Protection Act, 2012 (Act 843).

12. DATA RETENTION

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

13. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this website. Continued use of the website after changes take effect constitutes acceptance of the revised Privacy Policy.

14. CONTACT INFORMATION

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Email: info@caanta.com